Just a couple of weeks ago, Salesforce celebrated 1 year of their AI capability: Einstein. If you’re thinking of champagne popping and pats on backs across their offices, you may be right, we’re not sure, […]
There was a time just two years ago when Microsoft and Salesforce announced they would bury the hatchet and come together, thus melding the two market leaders in the world of CRM. However, obviously that […]
Salesforce development splits into two types of development: click-and-configure or traditional coding. Interestingly enough, with Salesforce development you can be a developer without ever having to type out a line of traditional code. Should you […]
Artificial Intelligence is quickly becoming useful in a wide array of industries and fields. What AI can do is evolving incredibly fast on a day to day basis and while some may think that fearing […]
Microsoft is now making it easier for Dynamics 365 customers to garner insights from their clients’ business history by taking advantage of Power BI, the cloud-based business intelligence service. The new Power BI connector for […]
Salesforce announced its new marketing product Einstein Vision for Social Studio. It provides image recognition capabilities to Marketing Cloud social media products, thus enabling the power of pictures to drive business insights. Social Studio already […]
Regardless of your organisation’s CRM needs, whether they’re small or large, investing in the right platform is no small feat. The effort and time required to identify, buy and implement the right platform is quite […]
With all of these new technologies evolving every day, you will have heard of augmented reality (AR) and virtual reality (VR) as being the next big revolutionary techs. The two appear quite similar at a […]
The newest release by Salesforce are the Einstein API and Platform Services. This new offering includes Einstein Intent, Einstein Sentiment and Einstein Object Detection. The Einstein platform was introduced last year in September and it […]
Microsoft has announced its Dynamics 365 for Talent which will be specifically designed for HR, with the promise of a “holistic approach to attracting, onboarding and growing talent”. With this new release, they are promising […]