Gartner, Inc.’s top 12 strategy technology trends for 2022 and beyond have been announced. These findings were presented by analysts at the Gartner IT Symposium/Xpo 2021 which was held virtually for a second year in […]
People’s views on their careers, future plans, and lives have changed significantly throughout the global pandemic. This shift can be clearly seen through the widespread wave of resignations and complete over-hauls of careers. However not […]
Sales Cloud users have been given an early preview of Salesforce’s CRM features planned for release throughout 2022. These included new details on Slack integrations, sales enablement, and revenue intelligence subscription management. According to Bill […]
Imagine you’ve accepted a new role and you’re really looking forward about starting in a month’s time. As days turn into weeks, you haven’t heard a peep from your new employer. After you’ve handed in […]
Slated for summer, winter and spring releases, the newest Salesforce developer tools include a low-code compliance tool that developers and non-developers alike can use, a gathering place where users can coordinate their development efforts, and […]
Salesforce has features planned for release in June for its marketing-oriented customer data platform to allow for more granular segmentation, integrations, and analytics with external data sources. The new enhanced segmentation features will make it […]
It’s Mental Health Awareness week and after the year of lockdowns that we have collectively experienced, it’s important to take a look at ways employers can make sure their employees well-being is safeguarded. Last year, […]
This autumn Salesforce will announce partnerships to connect new telephony providers to Service Cloud as call centres reorganise their teams for post-COVID-19 work. Users of Salesforce Service Cloud for contact centre and field service are […]
While some may say that fully remote working conditions are becoming the new normal, we believe that hybrid working is in fact set to become the future of the workplace. As the world begins to […]
Yesterday Salesforce unveiled new AI-fuelled account-based marketing (ABM) capabilities within its Salesforce Digital 360 which is designed to aid sales teams in scaling their campaign. Einstein Key Accounts Identification analyses engagement-based buying signals and customer […]