Salesforce has made two announcements this week regarding their clean agenda. Marc Benioff’s announcement of a new initiative of “ethical and humane use of technology” at Salesforce came first, with a new position being created […]
A lot of big names have embraced microservices, and while the origin of the term is hard to pinpoint, this approach to application management and development has spread exponentially in the enterprise. But what is […]
Microsoft is planning to refresh its Dynamics 365 customer relationship management and enterprise planning software bi-annually, essentially on the same schedule as the Office 365 ProPlus and Windows 10 feature updates. The company is making […]
Microsoft Dynamics 365 for Talent integrates various self-service activities such as employee performance, organisation structure, and hiring. Thanks to a set of various integrations and modules, the Talent capability allows HR functions to be integrated […]
Up until the last couple of years, Artificial Intelligence was more the realm of science fiction than reality for many businesses. However, at present most Customer Relationship Management vendors are talking about evolving their platforms […]
In most companies a part of staff will be working quite a bit outside of the office and now more than ever there’s a need for mobility. So what areas can you take advantage of […]
In this current climate it’s is crucial for companies to raise the bar when it comes to customer service. Customers now research products, raise complaints or ask questions through different channels. CRM has to now […]
Artificial Intelligence is deemed to be the next big thing in the IT world- a technology which has been talked about for more than half a century. The current scene is buzzing with the terms […]
If you’re the one in charge of keeping Microsoft Dynamics CRM/365 in check in your organisation, you’ll be aware that you’ve got so many other applications working alongside the systems, whether it’s a marketing automation […]
In the last few years cyber attacks have become more and more commonplace. However, 2017 has been a particularly bad year in terms of attacks with high-profile names finding themselves at the receiving end. If […]