Why Technical Skills Alone Don’t Guarantee a Great Hire
In the Microsoft Dynamics ecosystem, where expertise in D365, Power Platform, or Business Central can make or break a project, it’s easy to assume that strong technical skills are the main factor in a great hire.
But time and again, we see projects succeed not because someone knows the system inside out, but because they know how to communicate, collaborate, and adapt.
The truth is simple: technical skills open the door, but soft skills keep it open.
1. Great systems mean nothing without great communication
Even the most capable D365 consultant or developer will struggle if they can’t explain a solution clearly, manage expectations, or work well across departments.
We’ve seen technically brilliant people stall projects because they couldn’t get buy-in from end users — and we’ve seen solid communicators turn average projects into success stories by simply bridging the gap between tech and people.
2. Adaptability is the difference between “good” and “great”
Technology evolves constantly — especially in the Microsoft ecosystem. Someone who’s adaptable, curious, and proactive about learning Power Platform tools or new modules will bring more long-term value than a candidate who’s technically strong but resistant to change.
The best hires don’t just know today’s version of Dynamics — they’re already thinking about tomorrow’s.
3. Culture fit and collaboration drive results
In high-pressure implementation environments, team dynamics matter as much as skill sets. The right person needs to fit the team’s working style, understand the client’s culture, and collaborate under pressure.
A technically strong but difficult personality can create friction that slows everything down. The “best” hire isn’t always the one with the highest certification level — it’s the one who gets the job done with others, not in spite of them.
4. The complete package
When we recruit for our clients, we look beyond CVs and certifications. We ask:
- Can they communicate complex ideas simply?
- Are they proactive in solving problems?
- Do they bring a positive, collaborative energy?
Because at the end of the day, Dynamics projects succeed when people work well together — not just when systems do.
In summary
Technical expertise is vital, but it’s only half the picture. The best Dynamics professionals combine their technical foundation with strong communication, flexibility, and teamwork.
That’s what makes a truly great hire and it’s what we look for every day at Shape IT Recruitment.
Looking for your next star hire? Get in touch with us, let’s make it happen.