What Hiring Managers Really Want to See on a Dynamics 365 CV

When it comes to landing your next Dynamics 365 role, your CV isn’t just a list of experiences, it’s your personal sales pitch. Whether you’re a Functional Consultant, Developer, or Project Manager, hiring managers see hundreds of CVs every month, and most of them look the same.

So how do you make yours stand out? Here’s what hiring managers (and recruiters like us at Shape It Recruitment) actually look for on a Dynamics 365 CV, and how to make sure you tick every box.

1. Clear, Specific Tech Stack Details

Saying “Worked on Dynamics 365” doesn’t tell anyone much. The first thing hiring managers want to see is exactly what parts of the system you’ve worked with, and how.

Be specific:

• Dynamics 365 Finance & Operations / Business Central / Customer Engagement / Sales / Field Service
• Power Platform tools (Power Apps, Power Automate, Power BI)
• Integration experience with Azure, SharePoint, Teams, or third-party systems
• Development stack: C#, .NET, JavaScript, TypeScript, X++, Plugins, APIs, etc.

Example:
“Delivered end-to-end implementation of Dynamics 365 CE integrating Power Automate and Azure Functions for automated lead processing.”

Why it matters: Managers want to know if your skill set aligns with their environment. The clearer you make it, the faster they can see your fit.

2. Real Project Impact, Not Just Responsibilities

Most CVs list job duties, but hiring managers are far more interested in impact. Instead of writing what you were supposed to do, show what you actually achieved.

Turn this:

“Responsible for configuring and customising D365 Sales module.”

Into this:

“Configured and customised D365 Sales to streamline opportunity management, reducing sales cycle time by 15%.”

Why it matters: Hiring managers want to know how your work made a difference. Numbers, outcomes, and business improvements jump off the page.

3. Clarity on Industry and Project Type

Not all Dynamics 365 projects are created equal. Include context:

• Was it an implementation, upgrade, or support role?
• Was it partner-side or end-user?
• What industries have you worked in: manufacturing, retail, finance, non-profit?

These details help hiring managers assess whether your experience translates to their environment.

4. Evidence of Collaboration and Stakeholder Skills

Even in technical roles, Dynamics 365 work is highly collaborative. Highlight your ability to work across teams with consultants, developers, and business users alike.

Example:
“Worked closely with finance stakeholders to gather requirements and deliver a custom D365 F&O solution aligning with corporate reporting standards.”

Why it matters: Projects fail more often due to poor communication than technical gaps. Showing interpersonal and business-facing experience is a major advantage.

5. Certifications and Continuous Learning

Certifications still carry weight, especially for partners aiming to meet Microsoft Partner Competency requirements.

Include relevant ones such as:

• Microsoft Certified: Dynamics 365 Fundamentals (CRM/ERP)
• Dynamics 365 Functional Consultant Associate
• Power Platform App Maker Associate
• Azure Fundamentals (AZ-900)

If you’re working towards one, list it as “In progress”, it shows initiative and a commitment to staying current.

6. A Well-Structured, Easy-to-Skim Format

Hiring managers (and recruiters) spend less than a minute scanning your CV before deciding whether to shortlist you. Keep it clean and scannable:

• Use bullet points, not long paragraphs.
• Bold key achievements or technologies.
• Keep it under two to three pages maximum.
• List your most recent projects first.

A cluttered or disorganised CV often leads to a quick rejection, even if your experience is excellent.

7. Personality and Motivation

Don’t shy away from showing a bit of personality. A short line at the top or bottom about your motivation, interests, or career goals helps you come across as genuine, not just a list of skills.

Example:
“Passionate about helping businesses get more from Dynamics 365 and the Power Platform through user-first design and automation.”

Final Tip: Tailor Your CV for Each Role

The best Dynamics 365 candidates tweak their CVs slightly for each job. Use the job description’s keywords, modules, technologies, and soft skills, to ensure your CV mirrors what the hiring manager is looking for.

It takes 10 minutes, but it can be the difference between “we’ll pass” and “let’s get them on a call.”

In Summary

Hiring managers want clarity, impact, and relevance. A strong Dynamics 365 CV should clearly show what you’ve worked on, how you’ve made a difference, and why you’re the right fit for the next challenge.

Need help polishing your Dynamics 365 CV?
At Shape It Recruitment, we work with leading Microsoft Partners and end-users across the UK and Europe and we know exactly what hiring managers want to see.

Get in touch with us to review your CV or explore current Dynamics 365 opportunities.