Salesforce Administrator

I’m looking to speak with Salesforce Administrators for a brand new role for one of my thriving clients who works in the education industry. You’d be joining a thriving business where you’ll be taking on shared responsibility of Salesforce case management, while helping build a robust, world-class support network across the business’s CRM users community.

You’ll be working across central, regional and local IT teams to improve user adoption and foster a sense of CRM user community. If you’d like to join a business that renowned for being a fantastic place to work, which will reward you for your hard work and passion, then this is the role for you.

Your day-to-day:

·       Triaging cases/directing request for enhancement to the CRM team

·       Configuring solutions on the Salesforce platform using force.com, API framework and 3rd party API

·       Technical testing/defect fixes

·       Being an active member of the agile development team dedicated to supporting the CRM release roadmap

·       Work closely with Salesforce vendors/perform other configuration or development duties such as assigned or requested

·       Creating/maintaining technical solution documentation

Your skills & experience:

·       Experience working as a Salesforce administrator

·       One or more Salesforce certifications

·       Experience working within an agile delivery team

·       Business IT audits/general controls experience

·       Good understanding of business processes

·       Cross-cultural, interpersonal and communication skills

·       Time management skills

·       Results oriented

·       Proactive

Does this sound like you? Apply now and I’ll be in touch to discuss the role in further detail.