IT Services Project Manager

We are working with a growing organisation looking for an experienced Project Manager to lead and deliver multiple IT infrastructure and cloud projects across a Microsoft-focused environment.

This role requires someone confident managing projects end-to-end, with strong hands-on understanding of Microsoft Azure and Microsoft 365 / Office 365.

The Role

You will be responsible for delivering multiple projects of varying size, complexity, and risk, ensuring they are completed to a high standard, within agreed timelines, and with strong stakeholder satisfaction.

Key Responsibilities

• Plan and deliver projects using established project management methodologies
• Lead delivery of IT infrastructure and cloud projects (Azure & Microsoft 365)
• Manage all aspects of project implementation, ensuring quality, timelines, and success measures are met
• Identify and maximise commercial opportunities throughout the project lifecycle
• Monitor project performance, risks, and issues, ensuring timely resolution
• Maintain strong communication with internal teams and external stakeholders
• Collaborate with operational teams to ensure successful delivery
• Manage day-to-day project activities, ensuring effective use of resources and minimising overruns
• Create and maintain key project documentation (Project Plans, Kick-Offs, Go-Live Readiness, Quality Reports)
• Maintain accurate CRM records, including time tracking and resource utilisation
• Respond to client queries promptly, providing solutions and maintaining high levels of satisfaction
• Manage risks and issues using CRM and collaboration tools
• Coordinate handover to support teams upon project completion
• Travel and occasional overnight stays may be required.

Skills, Knowledge & Experience

• Proven experience delivering IT projects in complex environments
• Strong technical understanding of:
• Microsoft Azure
• Microsoft 365 / Office 365
• Experience working within a Microsoft-focused or Partner environment
• Demonstrable experience in project delivery within a matrix organisation
• Strong stakeholder management and communication skills
• Ability to manage risks, issues, and escalations effectively
• Commercial awareness and ability to manage project financials

Desirable

• PRINCE2, APM, or equivalent project management qualification
• Additional IT or cloud certifications

What We’re Looking For

This role is ideal for a Project Manager who is not just process-driven, but also technically aware, particularly across Azure and Microsoft 365 environments, and comfortable working closely with engineers and clients to deliver successful outcomes.