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D365 CRM Manager

Are you a Dynamics 365 CRM Manager looking for your next challenge? Would you like to work for a fantastic organisation where you’ll be putting your knowledge on data, integrations, training, implementations, coordination and maintenance to the test?


This role would see you working from home two days a week, with flexible working hours.


You’ll be joining a team where everyone has been trained, however ensuring continuous knowledge training by providing newsfeeds and helping the system drive forward is absolutely key by joining team meetings and training.


Your day-to-day:

·       Act as the first point of contact for all internal users/help resolve system queries and quick fixes

·       Communicating and liaising with external support for Dynamics365 and key integrations on support and system updates

·       Continuing to roll-out the system across all departments, working with each team lead to adhere to business unit processes

·       Championing data quality/acting as a data steward for the company

·       Maintaining the system governance around licences and ongoing changes

·       Working alongside Marketing to maintain an email marketing solution integration and data segments

·       Working the with accounts department to ensure data integrity and connectivity with their ERP

·       Working on future project phases for implementing systems such as SharePoint and other add-ons to CRM


Your skills & experience:

·       Experience in a similar role

·       Able to work independently or as a supportive team member

·       Demonstrated success in coaching and training other to adopt business information systems

·       Familiarity with PowerBI and other systems such as SharePoint

·       Power Automate (desirable)

·       D365 CRM


Does this sound like you? Apply now and I’ll be in touch to discuss the role in further detail.

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