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D365 CE Functional Consultant

I’m working with a fantastic organisation that’s looking to welcome a D365 CE Functional Consultant to their team. You’d be joining a thriving business that offers a fantastic salary and benefits package, alongside great career progression opportunities.


This home-based role would see you working with the wider Dynamics team, analysing business requirements, recommending solutions and leading local project teams to improve processes using Dynamics 365 and other related software.


Your day-to-day:

·       Engaging with the business to assess high level business needs and priorities

·       Eliciting business requirements and preparing documentations and technical specifications

·       Acting as an advocate for the adoption of digital technologies

·       Acting as a champion to enable modern business practices within Sales & Customer Service domain

·       Arranging/engaging in rigorous UAT and AIS testing

·       Preparing Functional Requirements Documentation

·       Facilitating meetings and developing communications to allow knowledge transfer

·       Contributing to the development of corporate business sensing through data insights

·       Enhancing business engagement processes to develop positive stakeholder interaction


Your skills & experience:

·       Experience implementing, supporting and enhancing Microsoft Dynamics CRM/D365 Sales, Customer Service or Marketing

·       Full lifecycle implementation experience

·       MB-200 certification (desirable)

·       Sound business requirement gathering, knowledge acquisitions, and project management skills

·       Able to create detailed proposals, design documents, test scripts, and facilitate meetings

·       Excellent communication and stakeholder management skills

·       Experience with solution implementation (Desirable)

·       Process and data ecosystem mapping, data wrangling and coding familiarity (desirable)


Does this sound like you? Apply now and I’ll be in touch to discuss the role in further detail.

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