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CRM Support Consultant

I’m looking to speak with Support Consultants for a brand new role with one of my clients who are a thriving digital solution provider that partners with a wide range of businesses across the UK and internationally.


You’ll be joining a well-established team, within a business that values their employees just as much as their clients, and be given the opportunity to develop new and existing skills through training and career development pathways.


Your day-to-day:

  • Provide assistance fielding support tickets on behalf of your team by reviewing, assessing, and allocating tasks received through the Service Desk.
  • Be the first point of contact and delivering spectacular customer service to external customers
  • Project support to Consultants and Developers as they deliver bespoke solutions using the product portfolio (Power Platform, SharePoint, and Microsoft Dynamics)
  • Help as necessary with project delivery (design & customisation, project write-ups, data migration, etc.)


Your skills & experience:

  • D365 and Power Platform knowledge (as end-user or support setting)
  • Understanding of core Microsoft products
  • Analytical and creative thinking skills
  • Able to work independently and as part of a team
  • Good understanding of web-based software and relational databases
  • SharePoint knowledge (desirable)


Does this sound like you? Apply now and I’ll be in touch to discuss the role in further detail.

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