Business Applications Support Analyst

We are working with a fantastic organisation that are looking to welcome a Business Applications Support Analyst to their team. If you’d like to work for a company where you’ll be valued and given the chance to grow professionally, then this might be just the role for you.

This hybrid working role would see you providing end-user support, monitoring system applications, responding to queries, and resolving/escalating issues. You’ll also be in charge of creating training material as well as working closely with external vendors and contractors to resolve technical application issues.

Your day-to-day:

·       Providing a responsive expert technical support service for the Business Central application and related systems

·       Coordinating with BI analysts to understand user requirements

·       Developing detailed functional, data and technical requirements best practice processes/techniques

·       Providing support with the installation and user sign-off

·       Providing support in analysing the system and designing cost-effective solutions

·       Evaluating/recommending purchase of software packages, hardware, and service vendors where appropriate

Your skills & experience:

·       Experience in a similar role with a focus on providing technical client support within a MS Dynamics Business Central environment

·       Systems implementation and integration experience

·       Experience managing projects or managing stakeholders within multiple departments

·       Track record of delivery

·       Experience working within a digital transformation environment

·       SQL Server and database administration concepts

Interested? Apply now and I’ll be in touch to discuss the role in further detail.