Inside the Mind of a Dynamics 365 Recruiter: What We Look for in Top Talent
Recruiting top-tier Dynamics 365 talent isn’t just about scanning resumes or checking off certifications. At Shape It Recruitment, we pride ourselves on understanding what makes a Dynamics 365 specialist truly stand out, and it goes beyond technical skills. Whether you’re a hiring manager looking to fill a critical role or a candidate aiming to elevate your career, here’s a peek inside our recruitment process.
1. Deep Technical Expertise
First and foremost, we look for candidates who have hands-on experience with the specific Dynamics 365 modules that match the role. For example:
- Finance & Operations – managing financial workflows, reporting, and integrations.
- Business Central – ERP expertise for small to medium businesses, including financials, supply chain, and workflow customization.
- Customer Engagement (Sales, Service, Marketing) – CRM expertise, automation, and tailored solutions for business processes.
- Power Platform Integration – familiarity with Power Automate, Power Apps, and reporting tools like Power BI.
Proficiency is not just about having worked with the software, it’s about demonstrating the ability to solve complex problems efficiently and adapt solutions to the business context.
2. Certifications That Matter
Certifications give us confidence that a candidate is serious about their craft. The most respected certifications in Dynamics 365 include:
- Microsoft Certified: Dynamics 365 Fundamentals
- Microsoft Certified: Dynamics 365 Finance Functional Consultant
- Microsoft Certified: Dynamics 365 Sales Functional Consultant
- Microsoft Certified: Dynamics 365 Business Central Functional Consultant
We also value candidates who continuously upskill themselves beyond formal certifications, showing adaptability in a constantly evolving platform.
3. Problem-Solving & Business Insight
Dynamics 365 specialists don’t just configure systems, they solve real business problems. We look for individuals who:
- Understand how business processes interact with technology
- Can suggest improvements or optimizations, not just follow instructions
- Translate technical solutions into business value for stakeholders
Whether working in Finance & Operations, Business Central, Customer Engagement, or Power Platform, candidates who demonstrate analytical thinking and consultative skills consistently rise to the top.
4. Communication & Collaboration Skills
Even the most technically skilled Dynamics 365 professional can struggle if they can’t communicate clearly with stakeholders, developers, and end-users. We look for:
- Clear written and verbal communication
- Ability to translate complex technical concepts into plain language
- Teamwork and cross-functional collaboration
These skills are essential for specialists across all Dynamics 365 modules, whether implementing ERP, CRM, or Power Platform solutions.
5. Culture Fit & Work Ethic
Technical skills alone don’t make a top performer. We also evaluate candidates on:
- Adaptability in fast-paced projects
- Enthusiasm for continuous learning
- Professionalism and integrity
Companies often hire for skills but retain for attitude. The best Dynamics 365 professionals are those who thrive in both technical and cultural environments.
Final Thoughts
Recruiting Dynamics 365 talent is both an art and a science. At Shape It Recruitment, we combine deep technical knowledge, market insight, and human intuition to connect the right candidates with the right opportunities.
If you’re a Dynamics 365 professional, whether in Finance & Operations, Business Central, Customer Engagement, or Power Platform, looking to take the next step in your career, or a company seeking the perfect specialist, get in touch with us.