Slated for summer, winter and spring releases, the newest Salesforce developer tools include a low-code compliance tool that developers and non-developers alike can use, a gathering place where users can coordinate their development efforts, and […]
Salesforce has features planned for release in June for its marketing-oriented customer data platform to allow for more granular segmentation, integrations, and analytics with external data sources. The new enhanced segmentation features will make it […]
It’s Mental Health Awareness week and after the year of lockdowns that we have collectively experienced, it’s important to take a look at ways employers can make sure their employees well-being is safeguarded. Last year, […]
This autumn Salesforce will announce partnerships to connect new telephony providers to Service Cloud as call centres reorganise their teams for post-COVID-19 work. Users of Salesforce Service Cloud for contact centre and field service are […]
While some may say that fully remote working conditions are becoming the new normal, we believe that hybrid working is in fact set to become the future of the workplace. As the world begins to […]
Yesterday Salesforce unveiled new AI-fuelled account-based marketing (ABM) capabilities within its Salesforce Digital 360 which is designed to aid sales teams in scaling their campaign. Einstein Key Accounts Identification analyses engagement-based buying signals and customer […]
If these last 12 months have shown us anything, it’s that the way we hire new candidates has changed quite drastically. This is why the candidate experience you create is now more important than ever. […]
So you’ve just got off the phone with your recruiter and you’ve received a job offer- congratulations! When you go in to hand your resignation, you find that your current employer puts up a fight […]
Salesforce released Vaccine Cloud, joining Google and ServiceNow in providing public health agencies, healthcare providers and employers new vaccine management tools against COVD-19. ServiceNow released its own tool set, Vaccine Administration Management, on Tuesday. They […]
The new Dynamics 365 and Power Platform plans for 2021 release wave 1 has been published by Microsoft. The plans cover hundreds of new capabilities that will reach preview and general availability between April and […]