How Inclusive Hiring Improves Dynamics 365 Project Outcomes
Dynamics 365 projects are complex. They involve multiple stakeholders, changing requirements, tight timelines, and real business pressure. While technical expertise is essential, experience has shown that the composition of the team is just as important as the technology itself.
Inclusive hiring isn’t about ticking boxes or meeting quotas. In the D365 world, it’s about building stronger, more effective teams and ultimately delivering better project outcomes.
1. Diverse Teams Solve Problems Better
D365 implementations require constant problem-solving. Teams made up of people with different backgrounds, experiences, and perspectives approach challenges differently.
Inclusive teams are more likely to:
- Challenge assumptions early
- Identify risks before they escalate
- Offer alternative solutions when standard approaches don’t work
This leads to better decision-making and fewer last-minute surprises during implementations.
2. Better Communication with Stakeholders
Dynamics 365 consultants don’t just work with systems, they work with people. Inclusive teams tend to be stronger in:
- Communication
- Empathy
- Stakeholder management
When teams reflect a wider range of perspectives, they’re often better at:
- Translating technical concepts into business language
- Understanding end-user concerns
- Managing change across departments
This reduces resistance, increases adoption, and improves user satisfaction post go-live.
3. Stronger Soft Skills = Smoother Projects
Inclusive hiring naturally broadens the soft skill mix within a team. Skills like:
- Active listening
- Adaptability
- Collaboration
are critical in D365 projects, especially during scope changes, UAT, and go-live phases. Teams with a healthy balance of technical and interpersonal strengths are more resilient and better equipped to handle pressure.
4. Improved Retention and Team Stability
High turnover is costly in ERP projects. Inclusive workplaces tend to:
- Retain talent longer
- Foster stronger team engagement
- Create a sense of belonging
Stable teams mean:
- Less knowledge loss
- Fewer handovers
- More consistent delivery
All of which directly impact project success.
5. Inclusive Hiring Expands the Talent Pool
The D365 talent market is competitive. Companies that hire inclusively gain access to:
- Highly skilled professionals who may be overlooked by traditional hiring approaches
- More women in functional, technical, and leadership D365 roles
- International and remote talent with valuable project experience
This helps businesses hire faster and more effectively in a tight market.
Conclusion
Inclusive hiring isn’t a “nice-to-have” in Dynamics 365 projects, it’s a strategic advantage. Teams that are diverse, inclusive, and balanced in both technical and soft skills consistently deliver better project outcomes, stronger stakeholder relationships, and higher long-term success.
At Shape It Recruitment, we believe successful D365 projects start with the right people, not just the right CVs. Get in touch with us.