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IT Support Engineer

Are you an experienced IT support engineer looking for your next challenge? We’re working with a fantastic client in Banbury that’s looking for someone who can come in and provide effective IT assistance across all aspects of the business. If successful you’d be responsible for maintaining/supporting the Microsoft Server and Desktop operating systems, as well as the Microsoft Exchange environment and any other hardware/software related issues.

This role is ideal for someone who wants to be faced with a wide range of IT activities and projects.

Your day-to-day:

  • Responding to all support calls and e-mails
  • Diagnosing/resolving technical issues
  • Supporting/maintaining MS Server/Desktops and MS Exchange
  • Setting up new laptops and desktops
  • Setting up new users and disabling expired accounts in accordance with HR requirements
  • Installing software to desktops and laptops
  • Patching of network and phones
  • Providing support for MAC PCs

 

  • Managing back-ups and tape rotation
  • Escalating issues to senior staff where necessary
  • Ensuring licensing for all software purchased is recorded and maintained
  • Exchange server mailbox maintenance including archiving mailboxes
  • Fault finding to servers

 

 

Your skills and experience:

  • Knowledge of Server / Client IT systems
  • Good understanding of network infrastructure including multi-site environments
  • Ability to explain problems and solutions clearly to non-technical users
  • Great verbal and written communication skills
  • Fantastic problem-solving skills

Does this sound like you? Then apply now and a consultant will be in touch to discuss this opportunity in further detail.

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