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Business Process Improvement Manager

We’re working with a fantastic manufacturing end-user client who is looking to welcome a Business Process Improvement Manager to their team. Based in the Northampton area, you’ll be working to realise process efficiency gains that come from NAV16/BC implementations.


The role would see you supporting the upgrade of NAV 16 to D365 BC14, while project managing any additional enhancements and add-on project in order to extend the scope of D365 BC and other related software. As a subject matter expert, you’ll also be providing 2nd and 3rd line BAU support to NAV16 users.


Your day-to-day:

·         Tracking/reporting business process progress periodically to business leaders

·         Making sure central NAV16/BC business processes are benchmarked within the company

·         Act as first-line critique/filter as to whether requested system changes/enhancements are needed or not

·         Providing support/leadership to business leadership teams

·         Coordinating project development activities with suppliers

·         Maintaining in-depth knowledge of NAV 16 functionality

·         Ensure everything is fully documented

·         Providing support to IT Support team

·         Ensuring all functional change requirements are document, approved and authorised


Your skills/experience:

·         In-depth knowledge/understanding of existing NAV16/BC solution and processes

·         Quick Reports, Jet and Phocas reporting tools

·         Project evaluation skills and value for money/payback/return on investment models

·         Project management skills/qualifications (highly desirable)

·         Understanding of systems linking to NAV16/BC

·         Strong interpersonal skills

·         Able to empathise/understand user requirements

·         A team plater

·         Able to translate business processes into technical solutions


Does this sound like you? Apply now and I’ll be in touch to discuss the role in further detail.

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